Ronald K. Noble

In my time as INTERPOL Secretary General, during which I have visited 140 countries to date, I have never met any professional in any of the hotels in which I have stayed who was as responsible, dedicated, able and hardworking as Mr. Kassem. The way in which he took care of my family, and especially his patience with my father, who is not very mobile, touched me deeply. Everyone who had contact with him reinforced the very positive impression that I had of him.