Seeking a Assistant Restaurant Manager position with the 5 star hotel, Offering diverse experience in hospitality management along with exceptional customer care skills to bring excellence in daily operations     

                                                          

Employer                       : Tbilisi Marriott Hotel

Website                          : www. Marriott.com

Position                         : Food & beverage Shift Leader

Duration                         : 2008/09 — 2009/03

Reporting to                  : Manager

Reason for leaving       :

 Responsibilities            :

 

Managed and oversaw the schedule and training of staff and crew of the department.

Coordinated, supervised, and directed all aspects of the F&B outlets.

Maintained and obtained profitable operations and high quality products and service levels.

Maximized profits by delivering an outstanding customer service.

Planned and directed the functions of administration and planning of food & beverage department.

Enforced and implemented effective controls of food, beverage, and labor costs.

 

Employer                       : Tbilisi Marriott Hotel

Website                          : www. Marriott.com

Position                         : Food & beverage Supervisor

Duration                         : 2009 — 2013

Reporting to                  : Manager

Reason for leaving       :

 

2009 — 2013

Supervised, trained, and developed 25 associates

Monitored and enforced all standards, policies and procedures

Described, assigned, and delegated responsibility to staff

Responsible for schedules, payroll and inventory

Liaison between Sales Team and Food and Beverage Director

Employer                      : Doha Marriott Hotel

Website

Position                        : Food and Beverage Supervisor

Duration                       : 2014/04 — 2016/06

Reporting to                                   : Operation Manager

Reason for leaving                          : Moving to Georgia Back

Reporting to                                   :

Responsibilities

 

Supervise day-to-day shift activities of one or more food and beverage outlet(s).

Coordinated restaurant duties and monitored four outlets during operations while providing optimal level of service. Coordinated and organized food and beverage needs for corporate and social events as well as designed event menus.

Implemented marketing tools and executed promotions to assist in the growth of sales.

Identified and implemented new ways to increase organizational efficiency, productivity, quality, safety, and cost savings.

Completed scheduled inventories, requisitioned necessary supplies and maintenance repair work orders. Created schedules and maintained employee development including training, evaluations, counseling, and disciplining.

Employer                      : Crown Plaza Borjomi

Website                        :

Position                        : Food & Beverage Service Manager

Duration                       : 2016/07 — 2017/01

Reporting to                                   :DFB

Reason for leaving                          :

Reporting to                                   :

Responsibilities

.

 

Led and trained teams of 32 staff, including food service specialists, mess attendants and servers in multiple dining facilities.

Administered business planning, meal consumption forecasting, staff management, daily operations, training, compliance, workplace safety and management reporting.

Authored the daily plan of execution, communicated the plan to staff, determine priorities, preset team goals,

allocate resources, monitor day-to-day work activities, and management reports.

Prepared financial reconciliations, and conducted a range of internal audits to ensure compliance with government policies and relevant legislation.

 

 Education

• 2003 — 2007 Business Management

Tbilisi State University of Economic Relations

• 2008 — 2010 Hospitality & Management

Georgian Business School

 

• References

References available upon request.

 

• Certificates

 

• Passport to Success (Restaurant, Bar, Events and room service training program 12 Level) Tops Training
• Essential Skills for The Managers
• Leads Training
• Languages

 

Qualifications

Conducting service training’s in different Hotels & Restaurants during the Pre-opening periods Special Dinners, Outside Caterings, Banquet Organization (Hotel Badoni, Royal Batoni, USA Embassy….)

Computer Skills

 

• Microsoft Word
• Micros
• Materials Control
• Outlook
• Fidelio

 

Personal Skills

 

• Energetic
• Engaging personality
• Excellent communicator
• Passion

 

Duties:

 

Ensuring the highest standards of food and beverage service.

Keeping control of food and labor costs.

Ensuring Health & Safety and also hygiene procedures & standards are maintained.

Having an in-depth knowledge of all menus.

Responsible for recruiting, training & developing restaurant staff.

Dealing with and resolving customer complaints.

Maximizing all business opportunities to drive sales.

Communicating with the kitchen staff to ensure efficient food service.

Advising customers on wine selection.

Liaising with the Head Chef to discuss and develop the menu.

Overseeing client bookings & reservations.

Organizing the daily and weekly rotes for the Restaurant’s staff. Purchasing stock, supplies and negotiating best prices with trade suppliers Ability to create a great atmosphere & be an inspirational host.

Monitoring sales and then writing informative reports for the restaurant owner