Natia G

Name: Natia Gvianishvili

Nationality : Georgian

Employment History:

CURRENT EMPLOYER : Gold Star Hotel, Tbilisi, Georgia.
POSITION : Executive Administrative Assistant
DURATION : April 2017- Present

RESPONSIBILITIES :

• Manage correspondences, reports and documents.
• Maintain database.
• Arrange and confirm appointments.
• Working on the Hotel Rooms sales with such Hotels’ online sales companies as
  Booking.com, Agoda, Expedia, Etc.

EMPLOYER : The Ritz Carlton Hotel, Dubai.
POSITION , 2014-2015 : Customer Service Agent.
2015-2017 : Food and Beverage outlet Cashier

RESPONSIBILITIES :

• Handling all cash, credit card transactions.
• To ascertain that all sales are properly recorded into the POS system and all accounts
  are correctly closed.
• Assisting the outlet guests with all food and beverage orders.
• Working on the revenue report according to the hotel inhouse or walk-in guests’
  daily list.
• Updating the micros sales buttons for the outlet different promotions.
• Preparing and submitting payroll on a monthly basis.

EMPLOYER : W Doha Hotel and Residences, Doha, Qatar.
POSITION, 2010-2013 : Customer Service Agent

RESPONSIBILITIES :

• Assisting all the lobby guests, recording and serving all food and beverage orders
  According to the company’s standards about service and hospitality.
• Maintain stick control of the bills.
• Handling outlet opening, closing and cashiering procedures.

EMPLOYER : Construction cumpany LTD ORIONY, Tbilisi, Georgia.
POSITION , 2008-2009 : Office Manager

RESPONSIBILITIES :

• Controlling correspondences.
• Preparing payroll.
• Handling incoming calls.

EDUCATION/ TRAINING:

• Bachelor’s Academic Degree in Tourism Management and Advertisement Business,
  Georgia State University.
• Diploma of Hotel Management Qualification Degree,
  Georgia Vocational Training Center.
• Cross Training in the Finance Department,
  Ritz Carlton Hotel, Dubai.
• Cross Training in The Reception and Rooms Reservation Departments,
  W Doha Hotel and residences.

SYSTEMS:

• Microsoft Office ( Word, Excel, PowerPoint)
• Internet Applications.
• Outlook Mail.
• Opera PMS.
• Micros POS.

LANGUAGES:

• Georgian – Native
• Russian – Fair
• English – Fluent