Natia G

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Reservations Agent

Georgia, Tbilisi

Name: Natia Gvianishvili

Nationality : Georgian

Employment History:

CURRENT EMPLOYER : Gold Star Hotel, Tbilisi, Georgia.
POSITION : Executive Administrative Assistant
DURATION : April 2017- Present

RESPONSIBILITIES :

  • Manage correspondences, reports and documents.
  • Maintain database.
  • Arrange and confirm appointments.
  • Working on the Hotel Rooms sales with such Hotels’ online sales companies as
    Booking.com, Agoda, Expedia, Etc.

EMPLOYER : The Ritz Carlton Hotel, Dubai.
POSITION , 2014-2015 : Customer Service Agent.
2015-2017 : Food and Beverage outlet Cashier

RESPONSIBILITIES :

  • Handling all cash, credit card transactions.
  • To ascertain that all sales are properly recorded into the POS system and all accounts
    are correctly closed.
  • Assisting the outlet guests with all food and beverage orders.
  • Working on the revenue report according to the hotel inhouse or walk-in guests’
    daily list.
  • Updating the micros sales buttons for the outlet different promotions.
  • Preparing and submitting payroll on a monthly basis.

EMPLOYER : W Doha Hotel and Residences, Doha, Qatar.
POSITION, 2010-2013 : Customer Service Agent

RESPONSIBILITIES :

  • Assisting all the lobby guests, recording and serving all food and beverage orders
    According to the company’s standards about service and hospitality.
  • Maintain stick control of the bills.
  • Handling outlet opening, closing and cashiering procedures.

EMPLOYER : Construction cumpany LTD ORIONY, Tbilisi, Georgia.
POSITION , 2008-2009 : Office Manager

RESPONSIBILITIES :

  • Controlling correspondences.
  • Preparing payroll.
  • Handling incoming calls.

EDUCATION/ TRAINING:

  • Bachelor’s Academic Degree in Tourism Management and Advertisement Business,
    Georgia State University.
  • Diploma of Hotel Management Qualification Degree,
    Georgia Vocational Training Center.
  • Cross Training in the Finance Department,
    Ritz Carlton Hotel, Dubai.
  • Cross Training in The Reception and Rooms Reservation Departments,
    W Doha Hotel and residences.

SYSTEMS:

  • Microsoft Office ( Word, Excel, PowerPoint)
  • Internet Applications.
  • Outlook Mail.
  • Opera PMS.
  • Micros POS.

LANGUAGES:

  • Georgian – Native
  • Russian – Fair
  • English – Fluent

 

  • Updated 3 weeks ago

To contact this candidate email yes@yesays.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook

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