Nana K

 

I’m looking always to challenge and improve myself seeking an exciting career opportunity, after accomplished Hospitality and Butler service training I have gained a level of understanding of guest service where I found myself so passionate about it and willing to start over To participate as a team member in a dynamic work environment focused on promoting business growth by providing superior value and service working in a hotel or Household that puts value on people.

 

WORK EXPERIENCE

 

Guest Services Consultant at YES AYS Hospitality

Tbilisi, Georgia www.yesays.com

18.02.2018-Present

 

• Assigned work schedules for all drivers and personal assist personal for all VIP visits and the company director to Georgia.
• Arrange and assist with company guest stay and meetings in Tbilisi Georgia including meet and assist at the airport
• Help with training and company marketing
• Followed work requirements to ensure quality and timely delivery of service
• Inspected work areas and operating equipment to ensure conformance with established standards in areas such as cleanliness and maintenance
• Arranged reservations for all restaurants including those with a waiting list
• Recorded and updated all the guest preferences to enhance the personal level of service for current and future stays

 

 

Purchasing Manager “LTB” Ltd

Tbilisi (Georgia) http://www.ltb.ge/

01/07/2016–Present

• Establish stock levels for seasonal and non-seasonal items for SKUs used in the assigned categories;
• Establish sourcing strategies that support the needs of the business for the assigned categories;
• Utilize ERP system to determine procurement needs, indirect direct point shipping, product line consolidation.
• Improve and manage Inventory Turnover Rate for the assigned categories to meet company’s objectives;
• Negotiate purchasing contracts and agreements with existing and potential vendors to obtain the best cost, delivery and payment
• Monitor progress towards supplier incentive programs to optimize purchases and maximize rebate dollars;
• Review vendor sourcing on a regular, ongoing basis, with the goal of securing more reliable, more cost-effective vendors;

 

Supply department manager “Neopharmi” Ltd

Tbilisi (Georgia) http://neopharmi.ge/

01/03/2008–01/07/2016

• Buying pharmaceutical APIs of the best quality, packing raw materials, pharmaceutical machines and laboratory equipment with the best services and at the most competitive prices;
• Cooperating with the transportation companies, supply chain management and procurement, possibility on a worldwide
• Evaluating and managing
• Evaluating levels of demand for products to meet the company needs and keeping a constant check on stock levels;
• Managing activities related to strategic or tactical purchasing, material requirements and purchasing planning on the bases of product stock level and delivery condition, inventory control and warehousing;
• Conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality;
• Identifying potential suppliers and building and maintaining good relationships with them;
• Negotiating and agreeing long term business contracts and monitoring their progress

 

EDUCATION AND TRAINING

• 2018 Hospitality Management Diploma of YES AYS Hospitality New York.
• 2015 International Black Sea University – Logistics and International Transportation.
• 2015 GIPA – Georgian Institute of Public Affairs Pearson – Financial Management.
• 2014 Intellect Center – Logistic (Sales Forecasting, Supply Chain, Expedition and Warehouse Management, Fleet Management, Delivery).
• 2011–2012 Georgian-Scottish House – General English Course (Level – Advance)
• 2007 Businessinfo – “Principles of Book-keeping According to The International Standards”, The Book-keeping-warehousing Computing Program “ORIS-Bughalter” and Special Program for Book-keeper
• 2006 Gori University – English Summer School
• 01/09/2003–30/06/2007 bachelor’s Degree EQF level 6 Gori University, Gori (Georgia) -Georgian Language and Literature

 

LANGUAGES AND SKILLS

 

Georgian Mother tongue – English Fluent – German B+ – Russian B+

 

• Guest service standard and procedures by YA Hospitality New York
• Handel guest complaint based on services Standard operating procedure
• Exceeding expectations of today’s hospitality standard
• Overall understanding of all hotel departments including HR – Rooms – F&B
• Professional Email and Telephone Etiquette
• Microsoft Office (Word, Excel, PowerPoint)

 

Bio

A CONSISTENT, HARD WORKING, HIGHLY MOTIVATED PERSON. I ENJOY WORKING WITH THE PUBLIC. I FEEL THAT I AM A FRIENDLY, OUTGOING AND DEPENDABLE PERSON. I FEEL IT IS CRUCIAL TO DEMONSTRATE THE IMPORTANCE OF MY JOB DUTIES AND EXPECTATIONS. I AM LOOKING TO IMPROVE MY POSITION IN THE WORK FORCE, EXPAND MY KNOWLEDGE AND SKILLS. I AM ALSO LOOKING TO ESTABLISH LONG TERM EMPLOYMENT IN A FRIENDLY ENVIRONMENT.