Mari M

PERSONAL DATA

Name : Mari Mikadze
Current Address : Tbilisi, Georgia
Nationality : Georgian

Objectives: Communicable; Motivated; Diligent; Purposive; Creative

Employment History

Employer : Travel and Trek Tours
Position : Head of inbound department
Duration : May /2017 – Present
Reporting to : Director
Reason for leaving : Extra unpaid hours, persuasion for working outside the country

Responsibilities :

• Responsible for inbound activities (excursions, MICE and hotel reservations).
• Collaboration with local hotels, restaurants, transportation companies
• Manage complete Inbound Operations and Staff Management.
• Create and introduce new packages, calculate all kind of transfers and the all other necessary services
• Plan strategies to increase sales and achieve the set targets.
• Generate sales from all markets.
• Responsible for budgeting and implementation.
• Responsible to maintain the inventory and the infrastructure.
• Responsible for contracting and negotiation of local hotels and suppliers.

Employment History

Employer : LTD Globusi, Tour Company
Position : Executive Inbound Tour Manager
Duration : February /2015 – May/2017
Reporting to : Director
Reason for leaving : Another Job Offer in Travel Industry

Responsibilities :

• Responsible for inbound activities (excursions, MICE and hotel reservations).
• Collaboration with local hotels, restaurants, transportation companies
• Manage complete Inbound Operations and Staff Management.
• Create and introduce new packages, calculate all kind of transfers and the all other necessary services
• Plan strategies to increase sales and achieve the set targets.
• Generate sales from all markets.
• Responsible for budgeting and implementation.
• Responsible to maintain the inventory and the infrastructure.
• Responsible for contracting and negotiation of local hotels and suppliers.

Employment History

Employer : LTD Geopay
Position : CUSTOMER RELATIONS & SOCIAL MEDIA MANAGER/ MARKETING MANAGER’S ASSISTANT
Duration : June/2014 – February/2015
Reporting to : Marketing Manager
Reason for leaving : Low Salary and Job Offer in Travel Industry

Responsibilities :

• Managing relations with customers;
• Troubleshooting the problems emerged while dealing with the customers orwebsites and finding the ultimate and instant solutions ;
• Having correspondence with Georgian prominent banks regarding the onlinepayment service ;
• Serving as a medium between the banks and their customers;
• Managing and leading business meetings with our partners and customers;
• Administering webpage and its content, Administering Facebook page andPRexchange.ge;
• Implementing the instructions of a director and a PR Manager liaising with travel partners, including hotels, to manage bookings and schedules, often one year in advance;

Employment History
Employer : NGO – Robert Schuman’s Foundation
Position : Volunteer
Duration : 2012 –2014
Reporting to : Marketing Manager
Reason for leaving : Low Salary and Job Offer in Travel Industry

Responsibilities :

• Participation in a project writing process;
• Noting and offering my ideas to the group members;
• Participation in approved projects as a Georgian group leader,
• Organizing and implementing workshops with the participants;
• Making presentations;
• Sharing my own observations regarding the project implementation withthe Organizers
• Providing instructions and regulations to the participants while taking partin the project;
• Having correspondence with the partner NGOs
Education

2016 – PR Academy– Public Relations Management and Strategic Communication
2013 – Youthpass for Youth Exchanges, England, Norwich – Georgian group leader in European Recession-How it affects us all
2013 – Youthpass for Youth Exchanges Georgia, Borjomi – Lets Build a Happy Home
2012 – U.S Embassy Tbilisi – Certificate for participation in the U.S Department of State online lecture series
2012 – Youthpass for Youth Exchanges, Yalova, Turkey – Beginning from the Youth towards to achieving a Sustainable Future
2012 – International Black Sea University-Training Program in Social Media -Marketing and Public Relations Management
2010 -2014 -International Black Sea University – American Expert and PR Manager Diploma

Trainings and Systems
Microsoft Office
Internet Applications
Photoshop Basics
Languages
Georgian – Native Tongue
English : Fluent
Russian : Beginner