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Clarence McLeod YES AYSTo my fellow Butlers, aspiring Butlers and my peers in quest of continuous improvement, welcome to the
Bouteillier Seriesand Nanny Couture at Azuridge Estate Hotel. These training programs are an extension of my lifelong quest to achieve exceptional service in the hospitality industry and will allow me to share my knowledge, experience and best practices with individuals that are equally passionate about outstanding service.

I have been fortunate to have had a remarkable twenty-five year career with Fairmont Hotels and Resorts, where my most recent role was the Corporate Director of Fairmont Gold. In this capacity, my span of control included the Butlers for the brand. During my tenure I was instrumental in establishing Butler departments in iconic hotels such as the Savoy London, The Peace Hotel Shanghai,Fairmont Beijing, Fairmont Bab Al Bahr Abu Dhabi, Fairmont Palm Dubai, Fairmont Jaipur India, Fairmont Royal Pavillion in Barbados, Fairmont Makkah Clock Tower Saudi Arabia  and Fairmont Pacific Rim Vancouver to name a few. This feat included  the creation of standard operating procedures and the training of all Butlers.

My experience is enhanced by the many times I have been in service to Royal families, celebrities and many discerning guests. In addition, my posting at The Fairmont Washington DC allowed me to fine tune my skills related to etiquette and protocol ,while hosting worldwide  Heads of State.

My team of Butlers and I would like to invite you to the Azuridge Estate our “gem” embedded in the foothills outside of Calgary, Alberta, for an exceptional training experience and elevated program found no where else in Canada. Please find attached further information about each of the Butler and Nanny programs.

To ensure you are inlcuded in either training experience kindly contact the Azuridge Estate directly at 403-931-0100 or visit our website at www.azuridge.ca.


Yours in hospitality,

Clarence McLeod I General Manager

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Erin Strade heads up to Azuridge Estate Hotel to chat with GM, Clarence McLeod about the perks and unique options at Azuridge



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    • Hi, I’m Kevin Spacey and I’m just here to report to you that my stay here in Doha has been absolutely remarkable, the hospitality, the service and I have to say particularly Mohammed who has taken care of me from the second I got here and has been at every event that I went to, an extraordinary, hardworking and great butler you should be all proud having him in your employment, and it’s having been for me it’s been a great thrill to finally get to Doha after they have been so supportive of the work we have done at the Old VIC, and I look forward to come back to the region many many times and hopefully Mohammed will be here to take care of me again then… Thank you so much.

      Kevin Spacey,

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